Customer experience

Give your customers a better experience in their pocket

The Barrio customer app is the native companion to your storefront and portal: messaging, scheduling, jobs, and billing — so homeowners and clients never have to hunt through email threads or payment links again.

Fewer tabs, fewer texts

Customers see messages, appointments, and payments in one branded experience — not scattered links and PDFs.

Built for real phones

Native navigation, badges for unread chats and upcoming visits, and push that opens the right conversation.

Same data as the web portal

Sign in once. The app stays in sync with what they already see in the browser — including offline-friendly snapshot loading.

What customers get in the app

The Expo app mirrors the customer portal flows your team already uses on the web — with mobile-first navigation, push notifications, and snapshot loading when connectivity is spotty.

Home & activity

Start every day in one place

The home screen surfaces recent chat threads, what is next on the calendar, and quick paths into businesses customers already trust — so nothing feels like starting over.

Barrio customer app home screen (light) Barrio customer app home screen (dark)
Home — active conversations and next appointment — representative app UI (theme follows your device settings).

Messages

Conversations that stay on record

A dedicated inbox for every connected business: unread counts, previews, and a full live chat experience with the same thread they see from the web portal.

Barrio customer app home screen (light) Barrio customer app home screen (dark)
Messages & live chat — representative app UI (theme follows your device settings).

Businesses & services

Browse services and check out with confidence

Customers explore the businesses they are connected to, open services, and complete checkout flows without leaving the relationship context you already built.

Barrio customer app home screen (light) Barrio customer app home screen (dark)
Business detail, services, checkout — representative app UI (theme follows your device settings).

Jobs & schedule

Know what is booked — and what is next

Jobs and scheduling keep upcoming work visible. Push notifications can deep-link into a chat or highlight a schedule item so customers never wonder where they stand.

Barrio customer app home screen (light) Barrio customer app home screen (dark)
Jobs, schedule, appointment detail — representative app UI (theme follows your device settings).

Billing & account

Payments and history in their pocket

Billing summarizes paid work and supports exporting a CSV for their records. Profile and insights round out the account — spending visibility without another spreadsheet.

Barrio customer app home screen (light) Barrio customer app home screen (dark)
Billing history, profile, insights — representative app UI (theme follows your device settings).

Ready to meet customers where they already are?

Offer the app as the default way to message, book, and pay — and give every customer a calmer, clearer experience than juggling browser tabs and SMS alone.