Customer experience
Customer portal and self-service
Give customers a place to return.
Customers can manage their profile, saved addresses, notification preferences, jobs, schedules, billing, business relationships, and service history without starting over every time they need help.
Product sample
A closer look at how this appears inside Barrio.
Customer portal
Purchased service
Spring maintenance
Sunridge HVAC
Latest timeline
Crew assigned · Alex Morgan will arrive Friday at 10:00 AM.
Profile controls
Saved address
Home · 120 E Congress St, Tucson
Next step
Want to see this workflow with sample customers and jobs?
The sandbox is preloaded, so you can click through the product without connecting Stripe, adding staff, or importing customers first.
Included capabilities
Built into the same customer record.
Each feature is designed to stay connected to the customer, job, schedule, and business timeline so the team is never piecing context together after the fact.
Saved addresses and profile controls
Notification preferences for schedule, message, payment, and review updates
Job progress timelines showing what happened and what’s next
Schedule, reschedule, cancel, and billing access
Connected business profiles and chat
Keep exploring
Related product areas
Daily operations
Operations command center
Barrio brings today’s appointments, unassigned work, open estimates, failed payments, review opportunities, stale customers, unread messages, risky schedule gaps, and launch tasks into one dashboard so owners know where to act first.
Field execution
Scheduling, staff, and My Day
Customer bookings land on a real service calendar with assignment tools, resource-aware availability, maps, notes, and status for office and field.
Merchandising
Service catalog optimizer and storefront
Barrio’s service catalog supports rich descriptions, prep instructions, FAQs, featured services, categories, add-ons, estimates, one-time checkout, per-unit work, and recurring services.