AI receptionist
Barrio Front Desk
An AI agent that drafts replies, quotes, and bookings the moment a lead messages you.
Front Desk is the AI receptionist that lives inside Barrio. The moment a customer texts, chats from your storefront, or messages through the app, it reads your service catalog, customer history, hours, scheduling, and Stripe-ready pricing — then drafts a reply, a quote, or two specific time slots for you to approve. Choose Off, Draft only, or Auto-send with a per-service price cap.
Product sample
A closer look at how this appears inside Barrio.
Customer chat · Front Desk draft
Saturday, 9:14 PM — inbound from Maya
AI draft · quote · confidence 0.86
Hi Maya — yes! Our 3-bed deep clean runs $285 and takes about 3 hours. Saturday at 10:00 AM works, or Sunday at 9:00 AM. Want me to lock the slot? — Sparkle Cleaning
Front Desk inbox
Today's drafts
Pending review
7
Auto-sent today
12
- Quote · Maya Johnson · $285 deep clean Pending
- Reply · Devon · ETA on tune-up Auto-sent
- Win-back · Lapsed monthly clean · 6 customers Win-back
- Slots · Mr. Patel · 3 windows offered Pending
Next step
Want to see this workflow with sample customers and jobs?
The sandbox is preloaded, so you can click through the product without connecting Stripe, adding staff, or importing customers first.
Included capabilities
Built into the same customer record.
Each feature is designed to stay connected to the customer, job, schedule, and business timeline so the team is never piecing context together after the fact.
Draft mode: every inbound message becomes a one-tap reply you review
Auto mode: replies auto-send and quotes auto-send up to your service-level price cap
Quotes pull straight from your catalog with prep, FAQs, and customer questions in context
Slot proposals respect operation hours, buffer time, and existing appointments
Win-back agent drafts proactive nudges for stale customers and lapsed recurring services
Every action is recorded in the audit log — see exactly what the agent did and when
Keep exploring
Related product areas
Daily operations
Operations command center
Barrio brings today’s appointments, unassigned work, open estimates, failed payments, review opportunities, stale customers, unread messages, risky schedule gaps, and launch tasks into one dashboard so owners know where to act first.
Customer experience
Customer portal and self-service
Customers can manage their profile, saved addresses, notification preferences, jobs, schedules, billing, business relationships, and service history without starting over every time they need help.
Field execution
Scheduling, staff, and My Day
Customer bookings land on a real service calendar with assignment tools, resource-aware availability, maps, notes, and status for office and field.